For the 28th consecutive year, leading semiconductor test equipment supplier, Advantest Corporation (TSE: 6857), has been named a distinguished 10 BEST Supplier of Chip Making Equipment, in the annual VLSIresearch Customer Satisfaction Survey. Global chipmaker rankings have also placed Advantest on THE BEST list for the more focused Suppliers of Test Equipment. The survey asked worldwide participants to rate equipment suppliers among fifteen categories based on three key factors: supplier performance, customer service, and product performance. This year’s results highlight Advantest’s superior ratings in Uptime, a critical measure of equipment reliability, as well as in the category of Recommended Supplier, a valued endorsement from its customers and partners around the world.
Since 1988, the VLSIresearch Customer Satisfaction Survey remains the only publicly available opportunity for customers to provide feedback for suppliers of semiconductor equipment and subsystems.
According to VLSIresearch, this year the survey received a total of 54,282 total responses, which reflects feedback from more than 95% of the chip market and 80% of subsystems customers.
Advantest, a global provider of test solutions for SoC, logic and memory semiconductors, has long been the industry’s only ATE provider to design and manufacture its own fully integrated suite of test-cell solutions — comprised of testers, handlers, device interfaces, and software – assuring the industry’s highest levels of integrity and compatibility.
“Advantest’s sustained success provides an ideal example of how customers benefit from working with a company that is so deeply committed to R&D and continued product innovation,” said VLSIresearch CEO G. Dan Hutcheson. “For 28 years, and throughout the life of the Customer Satisfaction Survey, Advantest has continued to raise the industry’s standards of test excellence, and remain a preferred provider of leading-edge test and measurement systems to the world’s most advanced semiconductor fabs.”
“Advantest’s ability to consistently meet its customers’ requirements demonstrates quite clearly how much we take on their business challenges as our own,” states Advantest’s Executive Vice President, Sae Bum Myung. “Beyond that, Advantest’s sustained focus on anticipating the industry’s pathway highlights our culture of innovation and flexibility, as it continues on its ever-changing and exciting course. On behalf of Advantest employees around the world, we thank our customers and users for acknowledging our efforts to bring them the best test solutions available,” he added.
